Supercharge Growth. Reduce Costs. Your Unfair Advantage.
We build collaborative AI agents that 10x scales your business, from closing customer sales to internal workflows. We learn how your business runs, then build AI systems to automate repetitive tasks or enhance your offering.
First workflow live in 1–2 weeksMonitored 24/7 after launch
LED BY BUILDERS BEHIND PRODUCTS AT
1-2 wks
To ship a single workflow
4-8 wks
To ship a full automation system
24/7
Running your workloads
FREE
For discovery call
No strategy decks. Just agents that work.
Our engineers design, build and deploy AI agents straight into your business. Below is exactly how we do it for the teams we work with now.
01
Claude Code / Cursor / Codex
Agents shipping features
02
n8n
Automations to generate and close sales
03
Make
Workflows to automate and manage AI agents
04
Squad / Telegram / Slack
Manage AI agents with chat
And the everyday jobs our agents take off your plate
36 use cases, and counting
Invoice chasing
Payment reconciliation
Bookkeeping prep
Vendor renewals
Inbox triage
Drafted replies
Supplier chasing
Invoice processing
Data extraction
Calendar scheduling
Meeting notes
Follow-ups
Invoice chasing
Payment reconciliation
Bookkeeping prep
Vendor renewals
Inbox triage
Drafted replies
Supplier chasing
Invoice processing
Data extraction
Calendar scheduling
Meeting notes
Follow-ups
Customer support
Refund handling
Churn watch
Lead enrichment
Lead research
Cold outreach
Shopify order issues
Customer onboarding
WhatsApp and Telegram bots
Review replies
Abandoned cart recovery
Upsell offers
Customer support
Refund handling
Churn watch
Lead enrichment
Lead research
Cold outreach
Shopify order issues
Customer onboarding
WhatsApp and Telegram bots
Review replies
Abandoned cart recovery
Upsell offers
Weekly reports
Ad spend reports
Competitor watch
Social post queue
Social listening
Document summaries
CRM clean-up
Onboarding docs from SOPs
Release QA
Slack summaries
Web research
Daily stand-ups
Weekly reports
Ad spend reports
Competitor watch
Social post queue
Social listening
Document summaries
CRM clean-up
Onboarding docs from SOPs
Release QA
Slack summaries
Web research
Daily stand-ups
How we work. Weeks, not quarters.
Three phases, one team, and no handover between strategy and engineering. You see a working agent within the first month.
01 · Weeks 1–2
Discovery
We map where your team’s hours go and where customers slip away, then rank what to automate by how much it saves. You agree the priorities before anything is built.
Operations audit: where the hours go
Sales and support audit: where customers slip
A ranked automation plan
Automation auditWeek 2
Hours a week by teamAutomatable
Ops34h
Sales26h
Support30h
Finance14h
Automate first
1Lead follow-up agent−14h
2Inbox triage agent−11h
3Weekly reporting−6h
Lead journeyBiggest leak: slow first reply
New leads100%
Replied within 1h38%
Became customers12%
Bought again5%
02 · Weeks 3–8
Build
Your first agent goes live within the month, and we build the rest in short cycles around your feedback. Nothing ships until it passes the acceptance tests we agreed with you.
We watch every agent around the clock, fix issues before you notice them, and keep widening what they handle. You run a team of agents without hiring an engineering team.
24/7 monitoring and support
Monthly readout of hours saved
Regular improvements and new agents
Monthly readoutMonth 3
38h
Saved each week
42s
Median first reply
99.9%
Agent uptime
Tasks handled, by weekAgentsYour team
W941%
W1053%
W1164%
W1272%
Next month
Add a returns agent to support
Retrain the sales agent on the new price list
DiscoveryWeeks 1–2
BuildWeeks 3–8
OptimizeWeek 9 onward
We automate the work. You keep the growth.
Every business loses hours to work a machine could do, and customers to replies that come too late. We find where that happens in yours, then build the AI agents and automations that fix it, running around the clock in the tools you already use.
Northfield Goods Agent online
Hi! How much for 40 Trail Bottles in sage?
With our 20% volume discount, 40 come to $1,840. All in stock, shipping tomorrow.
Trail Bottle · Sage40 × $46.00 · In stock$1,840$1,840
Perfect. Can someone help with adding our logo?
Of course. Dana from wholesale is free Thursday at 10:00 or 14:00. Which suits you?
Thursday 10:00 please
Booked with Dana for Thursday at 10:00. Your quote and invite are on their way.
Quote emailed
Call booked · Thu 10:00
CRM updated
Write a message…
Custom AI agent development
An AI workforce trained on your business
Agents that know your products and policies, and act on them: answering customers, booking calls, updating your CRM.
Replies in seconds, 24/7
No new hires
Hands off to people
Agent queue · Monday Working
Enter 46 new orders into Xero
Chase 12 overdue invoices
Sort 230 support tickets
Update the weekly sales sheet
Hours saved this week38
Repetitive task automation
Win back the hours admin steals
Data entry, invoice chasing, inbox sorting, reports: if it is done the same way every week, an agent can do it.
Workflow · New order Running
New order in your shop
AI checks stock, scores the buyer
Deal logged in HubSpot
Sale posted to Xero
Thank-you and upsell sent
1,284 runs today · 0 errors
Automated workflows
Your tools, finally working together
Your shop, CRM, inbox and accounts connected with n8n, Make or custom code, so every order moves on by itself.
Business dashboard Live
Revenue this month
$184,920
+14%
Up 14%, mostly repeat orders from the win-back flow. 3 accounts show churn risk, flagged to your team.
Live business intelligence
Know your numbers today, not at month end
One live dashboard across every tool you run, with an AI analyst that tells you what changed and why.
Customer journey Automated
0:42New lead gets a personal reply Replied in 42s
Day 9Trial becomes a paying customer Won
Day 64Usage dips, check-in sent
Day 65Back in the product Kept
Time to first reply
42s
Leads followed up
100%
Watching for churn
24/7
Conversion and retention automation
More customers won, and more of them kept
Every lead gets a personal reply within a minute, and customers who start to drift get a check-in before they leave.
No lead left waiting
Churn caught early
More repeat revenue
Not sure where to start? Let's find your biggest time sink.
A free 30-minute call. You leave with a plan, whether you work with us or not.
We build on platforms that already run thousands of businesses, set up in accounts you own. No black boxes and no lock-in: every agent and workflow keeps running and stays yours, whether we work together for a month or for years.
Runs in your own accounts
No lock-in, no black boxes
Documented and handed over
01 / 05
AI models
Included in every build
The models that think, write and talk for your agents. We pick the right one for each job, and switch when a better one ships.
Claude
The reasoning behind most of our agents, and Claude Code for how our engineers build them.
Gemini
Long documents, images and video, at a lower cost per task.
ElevenLabs
Natural voices for agents that answer and make phone calls.
02 / 05
Workflow automation
Open source or low cost
The glue between your apps. Every step is visible, so your team can see what ran and why.
n8n
Open-source workflows we can host for you, with no fee per task.
Make
Visual scenarios your team can read and adjust themselves.
Custom code
Python and TypeScript for the jobs no off-the-shelf tool fits.
03 / 05
Store, sales and payments
Plugs into what you run
Agents work where your revenue lives: they read orders, move deals and check payments directly.
Shopify
Orders, stock, customers and discounts, read and updated live.
HubSpot
Leads scored, deals moved and notes logged without anyone typing.
Stripe
Payments, refunds and failed-charge recovery, handled on time.
04 / 05
Where your team works
Nothing new to learn
Your agents report in and hand over in the apps your team already opens every day.
WhatsApp
Customer chats and team alerts where people already reply.
Gmail
Inbox sorting, drafted replies and follow-ups that send themselves.
Notion
Your docs and playbooks, turned into knowledge your agents use.
05 / 05
Data and hosting
Your account, pay as you go
Where your agents keep their memory and your dashboards live, billed to you at cost with no markup from us.
Supabase
Database and vector search that give your agents a memory.
Vercel
Fast hosting for dashboards, chat widgets and agent APIs.
Airtable
Simple tables your team can check and edit by hand.
And the rest of your stack
Slack
Gmail
Google Drive
Google Calendar
Google Sheets
Google Docs
Excel
Notion
WhatsApp
Telegram
Discord
Zoom
Calendly
Slack
Gmail
Google Drive
Google Calendar
Google Sheets
Google Docs
Excel
Notion
WhatsApp
Telegram
Discord
Zoom
Calendly
HubSpot
Stripe
Airtable
Xero
QuickBooks
WooCommerce
Zendesk
Intercom
Google Analytics
Meta
GitHub
PostgreSQL
Perplexity
Mistral AI
HubSpot
Stripe
Airtable
Xero
QuickBooks
WooCommerce
Zendesk
Intercom
Google Analytics
Meta
GitHub
PostgreSQL
Perplexity
Mistral AI
Running something else? If it has an API, we can connect it. Ask about your tools
Built by founders. Not a faceless agency.
Unfair Machine is led by engineers who have founded, built and scaled AI products of their own. You work directly with the people who design your system, not an account manager passing notes along.
Co-founder & CEO
Cyril Nie
Cyril is a Forbes 30 Under 30 honoree who has built automation and AI agents for government, finance, ecommerce, startups and corporates. He was co-founder and CTO of Pixcap, as featured in TechCrunch, then founder of Spreeflo and Spreelytics.
BeforeCo-founder & CTO, Pixcap
FoundedSpreeflo and Spreelytics
NowCEO, Unfair Machine
Co-founder & CTO
Minh To
Minh is a co-founder of Spreelytics, and worked at Rakuten before that. At Unfair Machine, he leads every build, from the first architecture sketch to the agent running in production.
BeforeRakuten, Aspire, Gameloft
FoundedSpreelytics
NowCTO, Unfair Machine
Enlisted per project
Vetted engineers
Behind the founders is a bench of specialist engineers. We bring in the right ones for your build, for as long as it needs them, so you never pay for a full team sitting idle.
AI agents
Voice AI
Workflows
Data engineering
Full-stack
Ecommerce
Technically reviewed before any client work
Matched to what your build needs
Scaled up or down as the project moves
"Every business I've worked with had the same problem: talented people buried in work a machine should do. We build the machine."
We do our best work with businesses that already have customers and a team stretched by work that repeats. Tick what's true for you and see where you land.
Your fit0 / 5
Tick what sounds like you
Each box is a sign that AI agents and automation would pay for themselves in your business.
There's no working process or customer base yet, so nothing to automate.
You need it live in days with nobody on your side to help.
Let's build your unfair advantage.
Tell us how your business runs. In 30 minutes we find the work your team repeats most, and show you the first AI agent we'd build to take it off their plate.